{"id":17765,"date":"2015-10-02T12:39:39","date_gmt":"2015-10-02T16:39:39","guid":{"rendered":"http:\/\/pmedicine.org\/epatients\/?p=17765"},"modified":"2015-10-02T13:52:38","modified_gmt":"2015-10-02T17:52:38","slug":"watch-webcast-patient-engagement-from-the-patients-point-of-view","status":"publish","type":"post","link":"https:\/\/participatorymedicine.org\/epatients\/2015\/10\/watch-webcast-patient-engagement-from-the-patients-point-of-view.html","title":{"rendered":"Watch: Webcast &#8211; patient engagement from the <i>patient&#8217;s<\/i> point of view"},"content":{"rendered":"<div id=\"attachment_17768\" style=\"width: 361px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-17768\" class=\"wp-image-17768\" style=\"padding-right: 10px;\" src=\"https:\/\/participatorymedicine.org\/epatients\/wp-content\/uploads\/sites\/3\/2015\/10\/Vocera-Liz-Boehm-webcast-300x169.png\" alt=\"Screen capture of the speaker's pictures\" width=\"351\" height=\"198\" srcset=\"https:\/\/participatorymedicine.org\/epatients\/wp-content\/uploads\/sites\/3\/2015\/10\/Vocera-Liz-Boehm-webcast-300x169.png 300w, https:\/\/participatorymedicine.org\/epatients\/wp-content\/uploads\/sites\/3\/2015\/10\/Vocera-Liz-Boehm-webcast-600x339.png 600w, https:\/\/participatorymedicine.org\/epatients\/wp-content\/uploads\/sites\/3\/2015\/10\/Vocera-Liz-Boehm-webcast.png 708w\" sizes=\"auto, (max-width: 351px) 100vw, 351px\" \/><p id=\"caption-attachment-17768\" class=\"wp-caption-text\">Slide of the speakers. To watch the replay, click the video below.<\/p><\/div>\n<p>Yesterday super-e-patients Regina Holliday, Michael Seres and I spoke on a webcast titled &#8220;End-to-End Patient Engagement that Drives Loyalty and Outcomes,&#8221; hosted by Liz Boehm of Vocera.com&#8217;s @EINHealth Experience Innovation Network.<\/p>\n<p>Frankly, we autonomous e-patients didn&#8217;t talk much about &#8220;driving loyalty and outcomes&#8221; &#8211; to us that&#8217;s self-evident. Instead we laid out our highly empowered views of what engagement is <em>to us<\/em>, and how and why healthcare so often doesn&#8217;t get it.<\/p>\n<p>Fittingly, Liz set the stage by quoting famous e-patient Hugo Campos: &#8220;I don&#8217;t\u00a0<em>want\u00a0<\/em>to engage with the health system. I want to engage with life.&#8221;<\/p>\n<p>Interestingly, we three speakers\u00a0never got together to compare notes before the call &#8211; this all came out unscripted and unrehearsed. That&#8217;s why it&#8217;s such a great composite. And\u00a0Vocera says audience feedback has been terrific. (Examples are pasted in below the video.)<\/p>\n<p>Part of me wants to write a big post about what a great vision this turned out to be, but the video\u00a0speaks for itself. I had slides, the other didn&#8217;t. Watch and\/or listen.<br \/>\n<script id=\"vidyard_embed_code_oUakXt8cjpFyhMhmiZjvIw\" src=\"\/\/play.vidyard.com\/oUakXt8cjpFyhMhmiZjvIw.js?v=3.1.1&amp;type=inline\" type=\"text\/javascript\"><\/script><br \/>\n<b>Audience feedback<\/b><br \/>\n<!--more--><\/p>\n<p>Liz reports that the audience rating was 8.7 out of 10. (If you&#8217;ve ever been evaluated for a talk, you know that&#8217;s great.) Specific comments:<\/p>\n<blockquote><p>\u201cThis meeting was great. I came in a little late but was able to ask a question that is very important and got some great insight perspective from panel that I will take into consideration and share at our next patient and family advisory team meeting.\u201d<\/p>\n<p>\u201cLoved the discussion on PFAC and that was great advice provided that I will take away.\u201d<\/p>\n<p>&#8220;Excellent. Very empowering and motivating.&#8221;<\/p>\n<p>\u201cExcellent speakers!\u201d<\/p>\n<p>&#8220;EXCELLENT! The speakers were inspiring!&#8221;<\/p>\n<p>&#8220;I like the emerging new definition &#8230; one of the challenges is helping our senior operational leaders get engaged. &#8221;<\/p>\n<p>&#8220;I liked so many comments that were made by your speakers &#8211; very grounding!!!&#8221;<\/p>\n<p>\u201cHealth care workers need to see\/hear more of this. I am in a CPCi clinic and we are the ones saying we are putting the patient in control of their outcomes\/goals, but I do not think most of the providers are engaged in this for a variety of reasons&#8230;\u201d<\/p>\n<p>&#8220;Really enjoyed the meeting. and it opened my mind to patient engagement.&#8221;<\/p>\n<p>&#8220;Good examples. Just need to get to masses, caregivers. Medical Students, a great idea. and add to ALL clinical schools. Nursing , Imaging, Dietary, EVS, etc&#8221;<\/p><\/blockquote>\n<p>Well! I couldn&#8217;t agree more. How might we make\u00a0this video available to every class training <em>anyone<\/em> in healthcare? Oh wait, it\u00a0<em>is <\/em>available. Share freely.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yesterday super-e-patients Regina Holliday, Michael Seres and I spoke on a webcast titled &#8220;End-to-End Patient Engagement that Drives Loyalty and Outcomes,&#8221; hosted by Liz Boehm of Vocera.com&#8217;s @EINHealth Experience Innovation [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3,62,2,2304],"tags":[8,6578,128,7693],"coauthors":[],"class_list":["post-17765","post","type-post","status-publish","format-standard","hentry","category-pts-as-teachers","category-reforming-healthcare","category-trendsprinciples","category-why-pm","tag-e-patients","tag-empowered","tag-healthcare","tag-michael-seres"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Watch: Webcast - patient engagement from the patient&#039;s point of view - SPM Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/participatorymedicine.org\/epatients\/2015\/10\/watch-webcast-patient-engagement-from-the-patients-point-of-view.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Watch: Webcast - patient engagement from the patient&#039;s point of view - SPM Blog\" \/>\n<meta property=\"og:description\" content=\"Yesterday super-e-patients Regina Holliday, Michael Seres and I spoke on a webcast titled &#8220;End-to-End Patient Engagement that Drives Loyalty and Outcomes,&#8221; 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