{"id":21468,"date":"2019-11-19T05:23:26","date_gmt":"2019-11-19T10:23:26","guid":{"rendered":"https:\/\/participatorymedicine.org\/epatients\/?p=21468"},"modified":"2019-11-19T05:38:40","modified_gmt":"2019-11-19T10:38:40","slug":"training-medical-students-how-to-communicate-with-e-patients","status":"publish","type":"post","link":"https:\/\/participatorymedicine.org\/epatients\/2019\/11\/training-medical-students-how-to-communicate-with-e-patients.html","title":{"rendered":"“Training medical students how to communicate with E-patients”"},"content":{"rendered":"

I’ve just discovered something I’ve long hoped to see: a training module to teach medical students about e-patients and how to interact with them!<\/p>\n

It’s a paper in the journal\u00a0Medical Teacher<\/em>: \u201cBut Dr Google said\u2026\u201d \u2013 Training medical students how to communicate with E-patients.<\/a> Authored by Anne Herrmann-Werner et al at the University of T\u00fcbingen, Germany, it cites the need for young doctors to be trained to deal effectively with e-patients.\u00a0 (An “Nth author” is SPM member Ken Masters, continuing education creator, in Geneva.)<\/p>\n

From the abstract:<\/p>\n

Purpose:<\/b>\u00a0Patients who have access to information online may feel empowered and also confront their physicians with more detailed questions. Medical students are not well-prepared for dealing with so-called \u201ce-patients.\u201d We created a teaching module to deal with this, and evaluate its effectiveness.<\/p><\/blockquote>\n

Particularly thrilling for me personally was that the study involved the students interacting with SPs who are taught to act like e-patients. (SPs are “standardized patients” – professional actors who are trained to act as patients in different role-play scenarios with the students. The SPs in this study showed the “doctor” an article on a tablet.) The students received training via various video clips:<\/p>\n

… specific strategies on how to deal with e-patients (e.g. exploring the patient\u2019s source of information, defuse worst case scenarios, etc.)<\/p><\/blockquote>\n

Their subsequent performance in SP sessions was videotaped then rated by “two experts.” (I’m dying to know more about that<\/em> … would they be considered experts in the opinion of our Society’s founders?)<\/p>\n

Related resources<\/h3>\n

Of special interest for people building the body of knowledge about participatory medicine, the paper’s references cite a number of articles that aren’t widely discussed. The introduction of course cites Doc Tom’s e-Patient White Paper, but also cites a 2003 paper in JMIR<\/a> about e-patients, which in turn cites three papers co-authored by Susannah Fox at Pew and numerous other resources.<\/p>\n

Results and next steps<\/h3>\n

As one would hope, the results reported significant changes in the students’ competence: p<.01 and p<.001. As with every study, our confidence in the results will be boosted substantially when similar studies produce similar outcomes. And I’m dying to see those training videos! From the conclusion:<\/p>\n

Within our study period, this effect was lasting; however, further studies should look at long-term outcomes.<\/p>\n

Future research will investigate other e-patient topics, such as communication in online encounters, digital navigation on the Internet, and management of one\u2019s digital footprint.<\/p><\/blockquote>\n

I wrote to Dr Herrmann-Werner, hoping to learn more and establish an on-going dialog with SPM!<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

I’ve just discovered something I’ve long hoped to see: a training module to teach medical students about e-patients and how to interact with them! 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