by Nanette Mattox | Nov 11, 2016
I am both a patient with multiple chronic conditions and a patient advocate. What some members of my care team(s) often forget is that I also have a life outside of the little bubble in which they see me. I have had 3 kidney transplants, been on dialysis twice (both...
by Nanette Mattox | Nov 11, 2016
For insurance carriers, relationships have historically focused on three key stakeholders: rate payers, brokers and clinicians. Commercial carriers have moved from being primarily fiduciary intermediaries to playing a more pivotal role in the health and lives of...
by Nanette Mattox | Nov 11, 2016
The definition of relationship-centered care that I have seen quoted as “care in which all participants appreciate the importance of their relationships with one another” resonates with me. It resonates because making that concept a reality requires empathy. The...
by Nanette Mattox | Nov 11, 2016
Recently there has been a rebirth of the notion of relationship-centered care as a meaningful way of creating real and positive outcomes, utilizing all the tools available to the entire care team (including you, the patient). This November issue of our newsletter...
by Nanette Mattox | Nov 11, 2016
As a nurse practitioner (NP) who was responsible for the care of active duty and retired military members for more than a decade, the importance of relationship-centered care became exceptionally clear. NPs are educated and clinically trained to care for the whole...
by e-Patient Dave | Oct 10, 2016
Participatory Healthcare: A Person-Centered Approach to Healthcare Transformation, edited by Jan Oldenburg with Associate Editor Mary Griskewicz, could become the defining textbook of our field – the new cornerstone of our movement. Ten years ago “Doc Tom”...