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The Institute for Healthcare Improvement (IHI) has generously released the session video of the keynote that SPM president Dr. Danny Sands and I delivered at the IHI’s annual Forum in December.

At this event the IHI did two extraordinary patient-oriented things: they invited fifty patients to attend at no cost, and then they put this story of patient engagement at the top of the agenda, right after the opening keynote by IHI president Maureen Bisognano.

Thanks to the IHI for their commitment to patient engagement.

Health 2.0 similarly scheduled a Patients 2.0 event at their fall conference. As Susannah Fox wrote in October, “The presence of patients changes public conversations about health care.”

Conference organizers everywhere, join us – it’s a new world!


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