Our member Keith Boone with a great explanation of what to do when a provider’s office gives you the “I can’t do this because of HIPAA” about giving you your records:

http://motorcycleguy.blogspot.com/2014/01/knowing-who-to-talk-to-is-half-battle.html

A little teaser off the blog post:

I’m taking my own advice with this, and complaining to my physician office’s privacy officer, because while the organization will FAX records to another healthcare provider (whom I identify over the phone), they will not FAX them to my FAX machine AT MY home phone number (which is included in the record) at my request.

So, I get to do a little ‘splaining of HIPAA to my HCP, and I’ll be using OCR’s memo if I need it.