Patient Reviews of Physicians: The Wisdom of the Crowd?
Google Hangout On Air Hosted by David Harlow with Niam Yaraghi and Casey Quinlan
Wed, Jun 24, 3:00 PM – 4:00 PM ET
Presented by David Harlow (aka HealthBlawg) in association with The Society for Participatory Medicine.
I am hosting a conversation with Niam Yaraghi (Center for Technology Innovation, The Brookings Institution) and Casey Quinlan (Mighty Casey Media) following their interesting back-and-forth online on the question of whether and how patient reviews of physicians can add value. We will consider the old saw that healthcare is unique and can’t be dealt with in the same way as other products and services, and explore productive ways forward around recognizing the patient voice in evaluating health care providers.
Please read Niam’s and Casey’s posts before tuning in: Niam’s post and Casey’s post – as well as Niam’s follow up post and Casey’s follow up post.
You should follow all three of us on Twitter: @healthblawg, @niamyaraghi and @mightycasey.
See you on the 24th. Please come prepared to join the conversation by posting comments and questions on the feed – and submit some in advance using the Q&A function. We will address them as time permits.
Join us for what promises to be a very interesting Google Hangout On Air. (Please RSVP on the Hangout page.) It will be archived for later viewing as well.
Please share this information with anyone who you may think would be interested.
David Harlow is a health care lawyer and consultant at The Harlow Group LLC, and chairs the Society for Participatory Medicine’s public policy committee. Check out his home blog, HealthBlawg, where a version of this post first appeared. You should follow him on Twitter: @healthblawg.
Sadly not able to follow this conversation but worth checking out UK’s Patient Opinion (which I founded) and which has been hosting conversations about all UK health providers (not individual clinicians) for last 10 years. Any interested health provider can register for alerts to stories relevant to them – click on the Activity button to see how many staff at which institions have read any given story.
Around half of all stores are Thank You’s and some 10% generate a service improvement. All contributions are moderated and abuse is amazingly low – we have to remove an obscenity from 1 in 6,000 stories.
Patient Opinion is not for profit and also runs in Australia and Ireland.