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I know there are numerous initiatives along these lines so please circulate this widely. Help publicize and share what others are doing to incorporate patient perspectives in the present and future of healthcare!

I’ve received the following request from Luke Slawomirski, head of the OECD‘s PaRIS Patient Reported Indicators Survey:

We’ve been asked to write a paper on how patient-reported measures are used to guide governance of health services or hospitals. The provisional title is Harnessing the patient voice from the ward to the boardroom. I was wondering if you were aware of any literature on this, or are aware of any examples in your jurisdictions where this has been done (successfully or unsuccessfully)?

Reply with comments or questions here, or write directly to Luke.Slawomirski at