I have seen the future of health and it’s networks (with apologies to Lincoln Steffens).
Chronic disease is exploding in the U.S. The number of primary care health professionals is declining. Behavior change is difficult. But what are we going to do about it? Here are three ideas I’ve brought back from my travels: robots, enchanted objects, and networks.
The most radical idea I’ve heard was proposed at one of the most staid events I’ve attended: the Connected Health Symposium. Roll the tape:
Joe Kvedar also blogged the speech: “Emotional Automation: Bonding with Technology to Improve Health.” Check out this idea:
Can we set up systems that are extensions of our providers that will allow patients to feel cared for by their doctor but be interacting with a piece of software or a robot?
Or just read his fantastic summary in 131 characters:
Smartphone health apps won’t be used daily. Self-report fails. Texting programs annoy. Enchanted objects will have the most impact.
Now for the third idea: Hands-on care by health professionals can’t scale. One-on-one advice from professional intermediaries, like librarians, can’t scale. Networked peer support, research, and advice can scale. In other words: Altruism scales.
My inspiration for this idea comes directly from the work of Nicholas Christakis and James Fowler, who observe that altruism spreads in networks, but I’m adding my deep knowledge of consumer behavior online, which most recently got pushed and prodded on a panel about patient communities.
Can a mobile device be a comfort object, akin to Joe’s pet rocks and Tamagotchi? (See also: the teens example in The Power of Mobile.)
Is it possible to quantify the return on investment on love, whether it’s delivered in person, over the phone, through a screen, or… who knows what’s next?
Is it time to bond with technology to improve health?