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Simple Measures to Put Caring Back in Health Care

Simple Measures to Put Caring Back in Health Care

Editor’s note: When oncology and hospice nurse Theresa Brown was diagnosed with breast cancer, she couldn’t believe how disorganized and unempathic her care was. Ultimately she called it D.I.Y. care, as in Do-It-Yourself: figure out the treatment process, find the...
How Reception Areas can Open Doors to Better Health

How Reception Areas can Open Doors to Better Health

Editor’s note: Moyez Jiwa, MD, founder of The Journal of Health Design, and The Health Design Podcast, believes that we can improve outcomes for patients as soon as  today by simply paying attention to the small details that needlessly undermine those outcomes. In...
Healthcare as a Meeting of Two Experts

Healthcare as a Meeting of Two Experts

When I was training to become a clinical psychologist, my supervisors gave me several pieces of great advice. One told me that the psychologist or therapist is the expert on mental health treatment and research but the patient or client is the expert on their own...

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