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Consumers? Wha?

by | May 9, 2008

Update 5/19: Wonderful news! Today I was invited to represent the consumer perspective at this event! Kudos and thanks – I intend to add real value. Investors and disrupters to the alert! MassTLC (the Mass Technology Leadership Council) is running a meeting on...

Patients Rating Hospitals? What Next!?

by | Apr 15, 2008

Dr. Robert Wachter has an interesting essay over at THCB entitled, Should Patient Satisfaction Scores Be Adjusted for Where Patients Shop? As health care in the U.S. continues to move in the direction of tailoring itself to patient satisfaction, the question becomes...

Harnessing Openness

by | Feb 8, 2008

The Committee for Economic Development (CED) is an independent, non-partisan research organization with a trustee list dominated by corporations (not that there’s anything wrong with that — my own funders, the Pew Charitable Trusts, are also listed on the...

Rate a Doctor?

by | Jan 6, 2008

For years Doc Tom urged us to facilitate patients’ publicly rating doctors as a way to accelerate e-pateints movement. Alan (DrGreene) was excited about this, even though he was a physician, but I was afraid it would open Pandora’s box. In the winter of...

E-Patients Report Bad Drug Reactions

by | Nov 19, 2007

When a medication causes a horrible side effect a patient usually turns to the prescribing physician for help. If the adverse reaction is listed in the prescribing information, then the doctor is more likely to recognize the problem as drug related. Too often, though,...

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