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Thank you, Dr. Tom

by | Apr 3, 2008

I’m going to express something very personal here, because the community behind this blog is going through a profound transition, and it’s time for an acknowledgement. Many of you who currently read this blog already know this but there will be a new wave...

Empathy via email

by | Feb 26, 2008

There is already an established literature on doctor-patient email, but there is always room for one more journal article, right? Especially one which reveals (to me, for the first time) that the very first phone call was actually a call for emergency medical...

Two Views on e-Patients, and the Doctors who See Them

by | Jan 15, 2008

In November 2007, Scott Haig, MD, an orthopedic surgeon and medical columnist for TIME, wrote an article for the magazine called “When the Patient is a Googler”. He described a patient of his he called Susan, whom he felt was emblematic of patients who research...

Rate a Doctor?

by | Jan 6, 2008

For years Doc Tom urged us to facilitate patients’ publicly rating doctors as a way to accelerate e-pateints movement. Alan (DrGreene) was excited about this, even though he was a physician, but I was afraid it would open Pandora’s box. In the winter of...

Improving Care by Emailing the Doctor

by | Oct 22, 2007

A study in the October issue of Pediatrics found that allowing patients to e mail their physicians improved their ease of access and their perception of the quality of care they received. Families who used this system also reported that they had a better understanding...

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